THE GUIDED HOLIDAY PRICES INCLUDE:

ACCOMMODATION - en suite unless otherwise stated in the itineraries. Prices are based on two people sharing a room.
MEALS - breakfast, picnic lunch (except on free days) and dinner
TRANSFER - to and from airport for those who require it
GUIDE AND VEHICLE BACK-UP
MAP PACKAGE

THE HOTEL BREAK PRICES INCLUDE:

FLIGHTS/CAR HIRE - if required
ACCOMMODATION - as requested
COMPREHENSIVE MAP & INFORMATION PACKAGE


THE HOLIDAY PRICES DO NOT INCLUDE:

FLIGHTS
MEDICAL AND TRAVEL INSURANCE - full details sent when you book your holiday.
ACCOMMODATION EXTRAS - room service, phone calls, laundry and personal charges etc
OPTIONAL ACTIVITIES
LUNCHES - on free days
EQUIPMENT RENTAL & PASSES- for independent holidays


SINGLE SUPPLEMENT:
A single supplement is charged if booking on your own. However, tell us if you are happy to share a room and we will try and match you up with someone. Single supplements do not apply to the trekking and riding holidays.


HOLIDAY INSURANCE:
For your own peace of mind and ours we require that you are adequately insured. It is therefore a condition of booking that you do so. We have arranged a policy with specialist travel insurance company Fogg Travel Insurance Services Ltd. If you decide to take out your own cover please enclose details of your policy when you make your booking. If you do not we will automatically arrange cover.

Below is a summary of the personal and travel insurance cover we have arranged with Fogg Travel. It is sold in accordance with the Association of British Insurers General Business Code of Practice. A copy of this code and full details of your cover will be sent on confirmation of your booking, if you would like more information beforehand please ask. You have 7 days to cancel your policy and claim full refund if you decide it is not suitable. Please state on your booking form if you are suffering from any medical condition, in particular heart trouble, breathing disorders or cancer. It may be necessary for you to complete a medical certificate (which we will send you) to ensure that you are fully covered. This will not necessarily alter your premium.


SECTION LIMITS:
Medical & emergency expenses £5,000,000, Personal accident £15,000 , winter £25,000, Hospital inconvenience expenses £200 (winter £500), Cancellation charges invoice cost, max. £3,000max. (winter £5,000), Personal liability £2,000,000, (winter £1,000,000), Legal expenses £10,000, Abandonment of journey invoice cost max. £3,000, (winter max. £5,000), Personal baggage £1,000, (winter £1,500), Personal money £250, (winter £250), Delayed departure £60/invoice cost, Missed departure £300, Loss of passport £200, Ski equipment £500, Unused skipack £200, Ski equipment hire £150, Weather extensions £300, Piste closure £180
Piste closure only valid between 15th December 2002 & 15th April 2003.
Excesses apply to some sections of the policy.

PREMIUMS

Please ring for details of family, car breakdown & annual insurance policies.
For any further enquires regarding this insurance please contact Fogg Travel Insurance Services Ltd, Crow Hill Drive, Mansfield, Notts, NG17 7AE. Tel 01623 631331
Any claims should be made to Fogg Travel. All prices include Insurance tax currently at 17.5%. If this changes it may affect the price of insurance and be added to your invoice.

PASSPORTS/VISAS
British citizens are now required to show a full UK passport to enter Spain, a British VisitorÕs Passport is no longer accepted. Citizens of other countries please consult the Spanish Consulate.

HEALTH
These are active holidays and require you to be in good physical form for your own safety and enjoyment. We would therefore ask you to inform us of any medical condition that you have, in particular heart trouble, vertigo or asthma. In addition to your medical and travel insurance we strongly recommend that you travel with an E111 Form, (EC reciprocal medical certificate), obtainable at Post Offices.

NO SNOW
In the unlikely event of there being no snow on the guided winter holidays we will make every reasonable effort to get you to some snow nearby. If this is impossible, an alternative programme will be organised. If you are going on an independent winter holiday we shall inform you with as much notice as possible if there is no snow, so you can make alternative arrangements.



PAYMENT
The deposit and insurance premium (if required) are payable at the time you make a booking. If, for any reason, the booking cannot be accepted all money paid will be refunded to you. The final balance is due no later than 8 weeks before your holiday begins. If you book less than 8 weeks before departure you must pay the holiday price in full. If the balance is not paid, your holiday will be cancelled, your deposit retained and our cancellation charges will apply. Final and full payments by credit card are subject to a 1.5% charge.

ALTERATION BY YOU
If, after confirmation of your holiday, you wish to change to another of our holidays we will do our best to make the changes, provided that notification is made in writing. A charge of £40 may be made to cover administrative costs. Alterations made after 8 weeks before your holiday starts will be treated as a cancellation; re-booking and appropriate charges will apply.

CANCELLATION BY YOU
If you wish to cancel please let us know immediately in writing and the following cancellation charges will apply:

Cancellation is covered by insurance if the reasons fall within the terms of the policy.

ALTERATIONS BY US
As far as possible we will follow the itineraries outlined in the brochure. However we reserve the right to make changes to the programmes if weather or other conditions make it necessary.

CANCELLATION BY US
We reserve the right to cancel your holiday. All our holidays operate a minimum group size. If we do not reach the required minimum, or we have other reasons to cancel the holiday, we will inform you promptly and refund to you all monies paid or offer an alternative holiday departure date.

PRICES
All prices are in £ per person. Our prices are prepared well in advance of the start of your holiday and while we try not to increase brochure prices there is always the possibility that for reasons outside our control we might have to make alterations. If this results in significant changes to your holiday cost we will inform you. Should this lead to a price increase of more than 10% you will have the right to cancel your holiday or transfer the value to another of our holidays. Prices are based on an exchange rate of 1.57 euro to the pound.

LIABILITY
All information is correct to the best of our knowledge. Our liability cannot exceed the cost of the holiday. We are only liable for the land based part of the holiday. Liability for the flights will depend on the conditions of booking where the flight was booked. All luggage and personal possessions remain at the ownerÕs risk except where Alto Aragon is proved not to have used due diligence.
Unguided activities are undertaken at your own risk.

CUSTOMER CONDUCT
We reserve the right to ask you to leave a holiday if your behaviour/conduct threaten the safety and enjoyment of the other members of the group. For your safety we ask you to heed any reasonable instructions/advice that you are given during your holiday. We cannot accept responsibility for any adverse consequences caused by ignoring such instructions or advice.

COMPLAINTS
If you have a problem or complaint on holiday please speak to your guide/representative/hotelier so that it can be put right as soon as possible. If your complaint cannot be resolved locally, please write to our office within 30 days of the end of your tour and we will investigate the matter.


HAVE A GOOD HOLIDAY!